PRIVACY POLICY
Effective Date: August 2023
Welcome to EntrepeTeens. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African data protection laws.
1. Audience
This policy applies to you if you are:
- a visitor to EntrepeTeens;
- a customer who has ordered the goods or services ; or
- a seller on EntrepeTeens.
By accessing or using EntrepeTeens, you acknowledge that you have read and understood this Privacy Policy.
2. Information collection
- Personal Information
We collect personal information, such as your name, email address and telephone number; this may also include your physical address, ID number, location and banking details when you register an account, make a purchase, or open a stall on EntrepeTeens. We will only collect personal information that is necessary for the purposes identified herein below.
- Payment Information
If you make a purchase on EntrepeTeens, we will collect payment information, such as your credit card details or banking information. We use secure third-party payment processors to handle all payment transactions.
- Log Data and Cookies
We automatically collect certain information when you access or use EntrepeTeens, such as your IP address, device information, browsing activity, and cookies. Cookies are small data files stored on your device to enhance your user experience. You have the option to disable cookies in your browser settings, but it may affect the functionality and your experience on EntrepeTeens.
3. Use of information
3.1. Personalisation and Service Improvement:
We may use the collected information to provide and improve our services, personalise your experience, process transactions, respond to inquiries, and enhance the functionality of EntrepeTeens.
3.2. Communication
We may use your personal information to communicate with you about your account, updates, promotions, surveys, and other EntrepeTeens related information. You have the option to unsubscribe from marketing communications at any time.
3.3. Legal Compliance and Protection
We may access, preserve, and disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, detect or prevent fraud, and ensure the security of EntrepeTeens and its users.
4. Information sharing
4.1. Third-Party Service Providers
We may engage trusted third-party service providers to assist us in operating EntrepeTeens, such as hosting, data analysis, payment processing, and customer support. These providers are obligated to maintain the confidentiality and security of your personal information and may only use it for the designated purposes.
4.2. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or parties involved. We will notify you via email or prominent notice on EntrepeTeens regarding any such change in ownership or control.
4.3. Consent
We will not share your personal information with any third parties for marketing purposes without your explicit consent.
5. Data Security
5.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information.
6. Your Rights
6.1. You have the right to request access to, correction, and deletion of your personal information held by us. To exercise your rights, please contact us at supportstars@entrepeteens.com.
6.2. You have the right to opt-out of receiving marketing communications from us. You can do so by following the instructions in the communication or by contacting us directly.
7. Children/Teen Privacy
7.1. The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have inadvertently collected personal information from a minor, please contact us immediately.
8. Contact Us
8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at supportstars@entrepeteens.com
9. General
9.1. We may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised version on EntrepeTeens. It is your responsibility to review the Privacy Policy periodically to stay informed about our information practices.
9.2. By continuing to access or use EntrepeTeens after the changes are implemented, you acknowledge and agree to be bound by the revised Privacy Policy.